We take shipping our kittens very serious and take every precaution to see to it that traveling is safe for them. We also strive to make shipping a simple and easy process for you, the customer.
1. AIR:
Example: If we ship on Fridays (same day-the kitten will depart from here on Friday, and get to you the same day) and use a pet transportation courier service to transport the kittens to the airport. Our kittens ship out of here and are most often shipped via American Airlines. Occasionally we use a different carrier if necessary. The kittens leave at 8 weeks of age, if you are unable to get the kitten on this Friday, and we need to hold the kitten for an extra week, it will be and additional $100 per week.
Shipping is an additional $300-$500 and may be more for larger kittens. This price includes the flight and not the carrier or kennel your kitten will ship in.
All of the paperwork will be attached to the kennel in a clear plastic bag. *PLEASE DO NOT THROW AWAY* The bag will contain a health certificate, vaccination/deworming records, registration papers (unless mailed separately)
We usually receive your flight information back 1-2 days before your kitten is to ship. We will send it to you via an email or text. Please respond back letting us know you received it. The email will contain information on where to pick your kitten up; if you still aren’t sure, please contact your airport for additional information. You will need your picture I.D. and we also recommend taking a copy of the flight information when picking your kitten up from the airport.
Occasionally, there are changes in flight schedules due to unforeseen circumstances such as weather, mechanical issues, etc. Please track your kitten’s flight. This may save you an unnecessary trip to the airport or an extended wait once there. Refunds will not be provided for delays or postponed flights.
Rarely, your flight may even be postponed to the following week if extreme temperatures or weather conditions are being experienced at any of the airports involved. Most often, these changes occur prior to the kittenleaving us and you will be notified immediately.
2. GROUND:
We occasionally utilize ground transportation. They generally leave on Monday and arrive near your location Monday-Thursday. Drivers will contact you after they have departed (of the week your kitten is to ship) to give the estimated delivery time.
Arrival times cannot be guaranteed and will vary each week depending on the number of kittens and destination locations. They strive to get as close to your location as possible, but there are certain times you will need to be prepared to drive and meet the delivery specialist.
You may need to meet them in the middle of the night (they do their best to avoid this inconvenience). Due to the nature of ground shipping, there are several variables that can affect the arrival time, such as weather, traffic and mechanical problems. The driver will communicate any of these variables with you if they happen to occur. Their main concern is the health and care of your kitten. Please take your picture ID when meeting the ground company to pick up your kitten.